Wednesday, January 4, 2012

Its time to welcome 2012 and evaluate 2011


Thanks to this blog, I have the opportunity now to reach hundreds and thousands of people, talking about CRM (Customer Relationship Management) systems, emphasising alignment of “operational” CRM software for supporting business and “analytical” CRM (Customer Relationship Management) software for supporting decisions.  
In this article let me briefly talk about an issue that I think that’s so interesting to share: Values.

Values refers to abstract concepts, anyway I believe that values also refers basic concepts related to life that everybody needs elaborate in private.

In other words, I believe that the importance of values is one of the main adult skill acquisition. For instance, the value of compromise: as it’s well known, it’s easier to change our mind constantly, anyway evolves imply not only take decisions but also be responsible for our own decisions; and without “compromise value” nothing works...

Perhaps words such as ‘compromise’, ‘loyalty’, ‘respect’ or ‘honesty’ sounds currently old-fashioned, anyway this is the crux of the matter, and here is the question: is the society ready/well prepared to elaborate personal values?

Best wishes for 2012,
Joan.